.chatbot-toggle-btn{position:fixed!important;bottom:20px!important;right:20px!important;width:60px!important;height:60px!important;border-radius:50%!important;background:linear-gradient(135deg,#2f89b0,#17977e)!important;border:none!important;color:#fff!important;cursor:pointer!important;box-shadow:0 4px 12px rgba(47,137,176,.4)!important;display:flex!important;align-items:center!important;justify-content:center!important;z-index:9999!important;transition:all .3s ease!important}.chatbot-toggle-btn:hover{transform:scale(1.1);box-shadow:0 6px 16px rgba(47,137,176,.5)}.chatbot-toggle-btn:active{transform:scale(.95)}.chatbot-pulse{position:absolute!important;top:0!important;left:0!important;width:100%!important;height:100%!important;border-radius:50%!important;background:rgba(47,137,176,.6)!important;animation:pulse 2s infinite!important;pointer-events:none!important}@keyframes pulse{0%{transform:scale(1);opacity:1}to{transform:scale(1.5);opacity:0}}.chatbot-window{position:fixed!important;bottom:20px!important;right:20px!important;width:380px!important;max-width:calc(100vw - 40px)!important;height:600px!important;max-height:calc(100vh - 40px)!important;background:#fff!important;border-radius:16px!important;box-shadow:0 8px 32px rgba(0,0,0,.2)!important;display:flex!important;flex-direction:column!important;z-index:9999!important;overflow:hidden!important;animation:slideUp .3s ease!important}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chatbot-header{background:linear-gradient(135deg,#2f89b0,#17977e);color:#fff;padding:1rem 1.25rem;display:flex;justify-content:space-between;align-items:center}.chatbot-header-info{display:flex;align-items:center;gap:.75rem}.chatbot-avatar{width:40px;height:40px;border-radius:50%;background:hsla(0,0%,100%,.2);display:flex;align-items:center;justify-content:center}.chatbot-header-info h3{margin:0;font-size:1rem;font-weight:600}.chatbot-status{margin:0;font-size:.75rem;opacity:.9}.chatbot-close-btn{background:hsla(0,0%,100%,.2);border:none;color:#fff;width:32px;height:32px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease}.chatbot-close-btn:hover{background:hsla(0,0%,100%,.3);transform:rotate(90deg)}.chatbot-messages{flex:1 1;overflow-y:auto;padding:1.25rem;display:flex;flex-direction:column;gap:1rem;background:#f8f9fa}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:#f1f1f1}.chatbot-messages::-webkit-scrollbar-thumb{background:#c1c1c1;border-radius:3px}.chatbot-messages::-webkit-scrollbar-thumb:hover{background:#a8a8a8}.chatbot-message{display:flex;gap:.75rem;align-items:flex-start;animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chatbot-message.user-message{flex-direction:row-reverse}.chatbot-avatar-small{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#2f89b0,#17977e);display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}.user-message .chatbot-avatar-small{background:#e9ecef;color:#2f89b0}.message-content{max-width:75%;background:#fff;padding:.75rem 1rem;border-radius:12px;box-shadow:0 2px 4px rgba(0,0,0,.1)}.user-message .message-content{background:linear-gradient(135deg,#2f89b0,#17977e);color:#fff}.message-content p{margin:0 0 .5rem;font-size:.9rem;line-height:1.5;word-wrap:break-word}.user-message .message-content p{color:#fff}.message-time{font-size:.7rem;opacity:.7;display:block}.user-message .message-time{color:hsla(0,0%,100%,.8)}.typing-indicator{display:flex;gap:4px;padding:.5rem 0}.typing-indicator span{width:8px;height:8px;border-radius:50%;background:#2f89b0;animation:typing 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{transform:translateY(0);opacity:.7}30%{transform:translateY(-10px);opacity:1}}.chatbot-input-form{display:flex;gap:.5rem;padding:1rem;background:#fff;border-top:1px solid #e9ecef}.chatbot-input{flex:1 1;padding:.75rem 1rem;border:2px solid #e9ecef;border-radius:24px;font-size:.9rem;outline:none;transition:all .2s ease}.chatbot-input:focus{border-color:#2f89b0;box-shadow:0 0 0 3px rgba(47,137,176,.1)}.chatbot-send-btn{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,#2f89b0,#17977e);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease;flex-shrink:0}.chatbot-send-btn:hover:not(:disabled){transform:scale(1.1);box-shadow:0 4px 12px rgba(47,137,176,.3)}.chatbot-send-btn:disabled{opacity:.5;cursor:not-allowed}.chatbot-send-btn:active:not(:disabled){transform:scale(.95)}@media (max-width:768px){.chatbot-window{width:calc(100vw - 20px);height:calc(100vh - 20px);bottom:10px;right:10px;border-radius:12px}.chatbot-toggle-btn{bottom:15px;right:15px;width:56px;height:56px}}@media (max-width:480px){.chatbot-window{width:100vw;height:100vh;bottom:0;right:0;border-radius:0}.message-content{max-width:85%}}